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Frequently Asked Questions

Frequently Asked Questions

FAQ Topics

General

  • 1. Should I adopt a male or female puppy?

    I get this question all the time. I have no preference, my males and females are equally as intelligent and I've not found a difference with the potty training aspect. Some people worry about the menstration of a female and "marking the territory" of a male. If you get your new puppy fixed around 6 months of age you should not have to worry about these issues.

  • 2. What are the benefits of spaying and neutering our dog?

    Females:

    1. Lives a longer and healthier life
    2. Helps reduce uterine infections and breast cancer. Spaying your dog before her first heat offers the best protection.
    3. No heat cycles, therefore eliminating bleeding.
    4. Helps fight pet overpopulation
    5. Eliminates unwanted pregnancies

    Males:

    1. Prevents testicular cancer if neutered before 6 months of age.
    2. Reduces or eliminates the marking of territory and spraying
    3. Better behaved
    4. Prevents unwanted pregnancies
    5. Helps reduce the roaming attributed to finding a mate. Therefore, reducing the risk of fighting with other males and injury in traffic.
    6. Helps fight the pet overpopulation

    Spaying or neutering does not make your pet over weight.

  • 3. What age do you let your puppies go home?

    They have to be at least 8 weeks old to go to their new home. The time may be different for each puppy, they will stay here until they are completely ready to go to their new home. My first concern is the welfare of the puppy. I do not want any problems for either you are the puppy when you get home.

  • 4. Can I come see my puppy before I pay for it?

    Of course, you are welcome to see your puppy before you buy it ;)

  • 5. Can I have a video clip of a specific puppy?

    We do not have video clips on all of our puppies due to the large amount of time that it takes. Digital pictures are updated frequently.

Purchasing a Puppy

  • 1. What size will my puppy be as an adult?

    This is a one of the toughest questions that I get on a daily basis; because no one really knows for sure the size a puppy will be as an adult. I have also included the weight of the parents on the individual puppy page. Using parents weights to judge the weight of your new puppy is not always perfect. Genetics often come into play and the size of grandparents and even great grandparents can also be a factor. Because we have over 15 years experience with raising these sweet babies, I can always give you my estimation of a puppys adult size.

  • 2. How Does Securing a Deposit Work?

    Contact me either by phone or email to make sure the puppy you want is still available. Then you are welcome to press the Reserve Me button and follow the directions from there. Make sure to fill out the Buyers Information Form on this page. A non-refundable $200 deposit will go toward the price of your puppy (3% fee will be included). $200 will go toward the price of your puppy and you pay the balance in cash when you pick up your new baby.

  • 3. Do you ship your puppies?

    We can fly your puppy via Delta Airlines safe pet cargo program for the cost of $400 or via a personal puppy nanny. The cost is usually for a puppy nanny varies from $500-$700. I will only fly the puppy if we can get a flight that is not too long for the puppy. Most of the time, we can schedule a direct and short flight for the baby. Contact me if you are interested in flying your puppy to your state. I will not fly any puppy that I feel is not suitable for this type of travel.

  • 4. Do I have to have a Pay Pal account to buy a puppy?

    No, you do not have to have a Pay Pal account. You can sign in as a guest user and use your debit or credit card.

  • 5. How do I know this is not a scam?

    *Check out our facebook page, where many of our past families have posted comments and pics of their puppies that they have adopted from Princess Puppies.
    *We have a verified Pay Pal account in good standing for the last 15 years.
    *We will never ask you to wire money.
    *We have reference upon request.
    *Check out our testimonial page
    *Please read our blog post Beware of Puppy Scams

  • 6. Why should I buy my puppy from Princess Puppies?

    *We offer a Health Guarantee above and beyond almost anyone. This is our way of letting you know that we stand behind our puppies.
    *We have been raising puppies for 15 years and have the knowledge base that goes along with that.
    *We always vaccinate and deworm our puppies.
    *We provide as much education as possible to ensure that your puppy has a smooth transition from our home to yours.
    *We care about the emotional & physical health of our animals. We strive to produce healthy, happy and well socialized puppies.
    *Most of our customers are sent to us by word of mouth from past famillies that have adopted from Princess Puppies.
    *Please read our Code of Ethics

  • 7. Is this a puppy mill?

    This is absolutely NOT a puppy mill. Our dogs are very well cared for, loved and each one is special in their own way to our family. No amount of money is more important than the emotional and physical health of my animals. I have heard people say, "watch our for people with more than one breed." That offends me!! I love all my breeds and don't want to pick only one specific breed to raise and enjoy. This is the hobby I have dreamed of since I was a little girl and I take pride in knowing that my four-legged babies are so loved and well taken care of.

Care and Feeding

  • 1. What is my puppy's feeding schedule?

    Your little puppy should be eating every 3-4 hours for the first couple weeks after going to their new home. Eating frequently will help reduce to chance of your puppy experiencing Hypoglycemia (low blood sugar). I suggest leaving the dry puppy food and water out at all times so they can eat when needed. You can get your new baby on a feeding schedule after they get a little older.

  • 2. What is my puppy eating?

    Your new puppy will be eating dry food. You will need to purchase Royal Canin Mini puppy dry food. Also, pick up a couple cans of Royal Canin Appetite Enhancer at Pets Mart or Pet Co. just in case your new puppy isn't eating well the first day. Sometimes, going to a new home is stressful and they don't want to eat as well until they feel comfortable. It is very important that your puppy eats, if you are having trouble please make sure you call me asap!

  • 3. What if my puppy will not eat?

    This does not happen very often but sometimes going to a new home can be very stressful. Often their stomach may be a little nervous just as the way a human can be affected by a big change. If they will not eat their dry food you can offer some Cesar wet food. If they will not eat this, give them a little Karo Syrup, honey or Nutrical (about the size of a dime). Call me for suggestions! Do Not let your puppy go without eating and drinking, they will become hypoglycemic and dehydrated.

  • 4. What should I bathe my new puppy with?

    Oatmeal shampoo is always a good choice, it's very soothing to their skin and don't dry it out. Keep the water out of his eyes, nose and ears. You can also warm up a towel in the dryer and towel dry your new baby as much as possible before using the dryer. Turn the dryer on low warm setting and make sure you completely dry around their ears, legs, neck and face.

  • 5. What treats do you recommend for my new puppy?

    Your new puppy is used to getting Nu Vet Plus, this is all natural and a full spectrum immune system booster to keep you puppy healthy. Ingredients are human grade also, YIPPEE!!! Not only is Nu Vet Labs great for their health, here at Princess Puppies we use it as a treat and they LOVE it! It is liver based and tastes so good to them! Yummmmyyy! It is NOT sold in stores, so you will need to order it. Order it now, so you will have it when ur new puppy comes home.

    TO ORDER CALL: 800-474-7044
    YOU WILL NEED ORDER CODE #: 65760

Potty Training

  • 1. How do I potty train my new puppy?

    Puppy Pad Training is recommended until fully vaccinated!! There are many different ways to house train puppies. One option for house training your puppy is to teach him to pee on a house training pad. Teaching your puppy to pee on a pad is very similar to teaching him to relieve himself on newspapers. Instead of newspapers you’ll be using house training pads designed for the purpose.

    Choosing Where To Put The Pads

    In order to train your puppy to use house training pads you should place the pads in the area you have chosen for your puppy to use. Ideally, this will be a somewhat confined area so your puppy will have a smaller choice about places to go. A kitchen, den or laundry room often makes a good choice. Any room with a tile or linoleum floor is a good choice since floors of this type are easy to clean if your puppy has an accident.

    Watch For Signs

    Once you have everything set up you should help your dog get started using the house training pad. You can do this by spending time with him and watching for signs that he needs to relieve himself. As soon as you see the signs, take your puppy to the house training pad and give him a word so he can associate it with the pad such as “potty” or “papers.” Your puppy should use the house training pad as designed. Make sure you praise your puppy to let him know that he’s done a good thing.

    Put Your Puppy On A Schedule

    Although your puppy may catch on that he’s supposed to use the house training pad, he may still need frequent encouragement at first. You can help your puppy if you will put him on a definite schedule. Take your puppy to the pad as soon as he wakes up in the morning, right after he eats, when he wakes up from naps, and right after he has a big play session. These are all times when puppies usually need to potty. You should also make sure your puppy uses the pad before he goes to sleep at night.

    Watch for accidents

    Your puppy will almost certainly have a few accidents so don’t be surprised by them. He’s only a puppy and he will make mistakes. If you catch your puppy in the act of having an accident then you should clap your hands or make some other loud noise to startle him and let him know that this is inappropriate behavior. Carry him to the house training pad and encourage him to finish there. Then praise him. If you find an accident after it’s already happened, let it go. Puppies have a short attention span and if you punish your puppy for something that’s already happened he won’t have any idea why he’s being punished. Instead, take the blame yourself and make a mental note to watch for the signs more closely the next time.

Puppy Health

Boutique

  • 1. Is the Boutique portion of Princess Puppies an online store only?

    Yes, you can only buy clothing, doggie accessories, beds, etc online through our online store. The only exception is when adopting a puppy there are certain products such as the Complete Puppy Package that will be available for pick up when picking up you new baby.

  • 2. Can I track my order?

    Some Items will be able to be tracked. If they are, a tracking number will be emailed to you.

  • 3. What are your business hours?

    If you are adopting a new furry family member, we are available from 7 am-8 pm central standard time Monday - Saturday. Doggie Boutique hours are available by phone from 9 am-5 pm Monday -Saturday. Email or order online 24 hours a day.

  • 4. What is your Boutique Return Policy?

    Hey Y'all!! This boutique stuff is new to me. I am only offering Returns for defective Items within the first 3 days upon receiving. You will need to pay special attention to the measuring of each item. I have also included a printable measuring tape to help assist you.

    To return defective items please email me at brittany@princesspuppies before mailing it back. Thanks!

  • 1. How do I potty train my new puppy?

    Puppy Pad Training is recommended until fully vaccinated!! There are many different ways to house train puppies. One option for house training your puppy is to teach him to pee on a house training pad. Teaching your puppy to pee on a pad is very similar to teaching him to relieve himself on newspapers. Instead of newspapers you’ll be using house training pads designed for the purpose.

    Choosing Where To Put The Pads

    In order to train your puppy to use house training pads you should place the pads in the area you have chosen for your puppy to use. Ideally, this will be a somewhat confined area so your puppy will have a smaller choice about places to go. A kitchen, den or laundry room often makes a good choice. Any room with a tile or linoleum floor is a good choice since floors of this type are easy to clean if your puppy has an accident.

    Watch For Signs

    Once you have everything set up you should help your dog get started using the house training pad. You can do this by spending time with him and watching for signs that he needs to relieve himself. As soon as you see the signs, take your puppy to the house training pad and give him a word so he can associate it with the pad such as “potty” or “papers.” Your puppy should use the house training pad as designed. Make sure you praise your puppy to let him know that he’s done a good thing.

    Put Your Puppy On A Schedule

    Although your puppy may catch on that he’s supposed to use the house training pad, he may still need frequent encouragement at first. You can help your puppy if you will put him on a definite schedule. Take your puppy to the pad as soon as he wakes up in the morning, right after he eats, when he wakes up from naps, and right after he has a big play session. These are all times when puppies usually need to potty. You should also make sure your puppy uses the pad before he goes to sleep at night.

    Watch for accidents

    Your puppy will almost certainly have a few accidents so don’t be surprised by them. He’s only a puppy and he will make mistakes. If you catch your puppy in the act of having an accident then you should clap your hands or make some other loud noise to startle him and let him know that this is inappropriate behavior. Carry him to the house training pad and encourage him to finish there. Then praise him. If you find an accident after it’s already happened, let it go. Puppies have a short attention span and if you punish your puppy for something that’s already happened he won’t have any idea why he’s being punished. Instead, take the blame yourself and make a mental note to watch for the signs more closely the next time.

  • 2. What size will my puppy be as an adult?

    This is one of my least favorite questions, because I never want to disappoint anyone by estimating the incorrect size. I have included the weight of the parents on the individual puppy page. Using parents weights to judge the weight of your new puppy is not always perfect. Genetics often come into play and the size of grandparents and even great grandparents can also be a factor. Because we have over 15 years experience with raising these sweet babies, I can always give you my guestimation of a puppys adult size, but please know that is not always correct.

  • 3. What is my puppy's feeding schedule?

    Your little puppy should be eating every 3-4 hours for the first couple weeks after going to their new home. Eating frequently will help reduce to chance of your puppy experiencing Hypoglycemia (low blood sugar). I suggest leaving the dry puppy food and water out at all times so they can eat when needed. You can get your new baby on a feeding schedule after they get a little older.

  • 4. What is my puppy eating?

    Your new puppy will be eating dry food. You will need to purchase Royal Canin Small Puppy dry food. Also, pick up a couple cans of Royal Canin Appetite Enhancer at Pets Mart or Pet Co. just in case your new puppy isn't eating well the first day. Sometimes, going to a new home is stressful and they don't want to eat as well until they feel comfortable. It is very important that your puppy eats, if you are having trouble please make sure you call me asap!

  • 5. What if my puppy will not eat?

    This does not happen very often but sometimes going to a new home can be very stressful. Often their stomach may be a little nervous just as the way a human can be affected by a big change. If they will not eat their dry food you can offer some Royal Canin Appetite Enhancer. If they will not eat this, give them a little Karo Syrup, honey or Nutrical (about the size of a dime). Call me for suggestions! Do Not let your puppy go without eating and drinking, they will become hypoglycemic and dehydrated.

  • 6. How Does Securing a Deposit Work?

    Contact me either by phone or email to make sure the puppy you want is still available. Then you are welcome to press the Reserve Me button and follow the directions from there. Make sure to fill out the Buyers Information Form on this page. A non-refundable $200 deposit will go toward the price of your puppy and you will pay the balance in cash when you pick up your new baby.

  • 7. Do you ship your puppies?

    We can fly your puppy via Delta Airlines safe pet cargo program for $400 or with a pesonal puppy nanny. A personal puppy nanny cost varies between $500-$700. I will only fly the puppy if we can get a flight that is not to long for the puppy. Most of the time, we can schedule a direct and short flight for the baby. Contact me if you are interested in flying your puppy to your state. I will not fly any puppy that I feel is not suitable for this type of travel.

  • 8. Has my puppy been de-wormed and are they up to date on vaccinations?

    Yes, your puppy will be up to date on all vaccinations and dewormings and the health record will be provided when you pick up your new puppy

  • 9. When should I take my puppy to the vet?

    It is suggested to bring your new puppy within 2 days to the vet for a complete head to tail check. This should be a health check only, no vaccinations are given at this time, as this is still a stressful time for the puppy and a vaccination could suppress the immune system. This is my recommendation of my veterinarian.

  • 10. What if my puppy gets nauseated on the way home?

    Nausea sometimes occurs but don't be alarmed! Puppies often get motion sickness in the car, just bring a towel, soft blanket and some baby wipes just in case.

  • 11. Do I have to have a Pay Pal account to buy a puppy?

    No, you do not have to have a Pay Pal account. You can sign in as a guest user and use your debit or credit card.

  • 12. How do I know this is not a scam?

    * Check out our facebook page, where many of our past families have posted comments and pics of their puppies that they have adopted from Princess Puppies.
    * We have a verified Pay Pal account in good standing for the last 15 years.
    * We will never ask you to wire money.
    * We have references upon request.
    * Check out our testimonial page
    * Please read our blog post Beware of Puppy Scams

  • 13. Why should I buy my puppy from Princess Puppies?

    * We offer a Health Guarantee above and beyond almost anyone. This is our way of letting you know that we stand behind our puppies. * We have been raising puppies for 15 years and have the knowledge base that goes along with that. * We always vaccinate and deworm our puppies. * We provide as much education as possible to ensure that your puppy has a smooth transition from our home to yours. * We care about the emotional & physical health of our animals. We strive to produce healthy, happy and well socialized puppies. * Most of our customers are sent to us by word of mouth from past famillies that have adopted from Princess Puppies. * Please read our Code of Ethics

  • 14. What age do you let your puppies go home?

    They have to be at least 8 weeks old to go to their new home. The time may be different for each puppy, they will stay here until they are completely ready to go to their new home. My first concern is the welfare of the puppy. I do not want any problems for either you are the puppy when you get home.

  • 15. Can I come see my puppy before I pay for it?

    Of course, you are welcome to see your puppy before you buy it ;)

  • 16. Is this a puppy mill?

    This is absolutely NOT a puppy mill. Our dogs are very well cared for, loved and each one is special in their own way to our family. No amount of money is more important than the emotional and physical health of my animals. I have heard people say, "watch our for people with more than one breed." That offends me!! I love all my breeds and don't want to pick only one specific breed to raise and enjoy. This is the hobby I have dreamed of since I was a little girl and I take pride in knowing that my four-legged babies are so loved and well taken care of.

  • 17. Can I track my order?

    Some Items will be able to be tracked. If they are, a tracking number will be emailed to you.

  • 18. What are your business hours?

    If you are adopting a new furry family member, we are available by appointment only, so give us a call. Doggie Boutique hours are available by phone from 9 am-5 pm Monday -Saturday. Email or order online 24 hours a day.

  • 19. What is your Boutique Return Policy?

    Hey Y'all!! This boutique stuff is new to me. I am only offering Returns for defective Items within the first 3 days upon receiving. You will need to pay special attention to the measuring of each item. I have also included a printable measuring tape to help assist you.
    To return defective items please email me at This email address is being protected from spambots. You need JavaScript enabled to view it. before mailing it back. Thanks!

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What our friends have to say

  • Tracy Orr

    Tracy Orr

    We purchased “Jessie” almost 3 years ago. We named her Charley. She is the sweetest, FUNNIEST little Pom-a-Poo! She loves people and everyone loves her. She’s smart and is the apple of our eye. When we lost our poodle of 18 years, we were heartbroken. Charley has filled our home with laughter and love. Thank you, Princess Puppies and Brittany for raising such wonderful friends! ❤️ Tracy
  • Cheryl

    Cheryl

    Shitzu
    We had a beautiful 5 year old Shitzu that we loved. A Hawk killed her the day after Christmas. We were heartbroken. We found Princess Puppies and Brittney met us at 7 pm that evening to let us meet Noel. It was love at first sight. We have had her a few days now and she is the sweetest little furbaby. Very cuddly and affectionate. Has slept with us each...
    Read full review
  • Piper

    Piper

    Malshi
    Piper just made 1 year old and she has brought so much love to our family. She is a Malshi and weighs 9 pounds. She has been a sweetheart from the moment we got her. It is obvious she was well loved when we got her. I recommend Princess Puppies highly.
  • Stephanie

    Stephanie

    Mal-Shi
    This is my heartbeat Bentley <3 He loves his mama and is always in my lap :) He is the best snuggler and goes everywhere with me in his stroller. He is a Malshi and weighs 12lbs. He loves his rubber ducks! Shared
  • Rebecca Hoffman Spears

    Rebecca Hoffman Spears

    Maltese
    My baby Liberty is almost 1. I bought her last October and she has been the light of my life. Her personality is so sweet and she is spoiled rotten. Princess Puppies was very accommodating when I inquired about their puppies and meeting me on my time schedule. I could not be a happier fur mom. Liberty Pearl 7-4-17.
  • Brittany Tingle

    Brittany Tingle

    Maltese
    Emma & Ellie are my sweet Maltese sisters from Princess Puppies. They are 9 months old now & so much fun!! They are beautiful, spunky, smart, & love everyone!! We had the best experience getting these puppies from start to finish. We love our girls!!
  • Lori Nunez

    Rosie is our little love bug! She has completed our family.
  • Marc Eric

    Marc Eric

    Maltese
    Boca is 8 months old, and loves going for walks at the ballfield across from our house. Our family just loves this little furball of personality! Thank you Princess Puppies!
  • Laura Rainier

    Laura Rainier

    Malti-Poo
    Brittany, It's Laura Rainier from Baton Rouge. We have Annabelle (her name was Curly Sue when we first fell in love with her on your website her a year ago...she was born 2/1/2017). She's the most precious Maltipoo ever! She was all black except for her left front paw and chest back then....we think she's gorgeous now. I was wanted to share some...
    Read full review
  • Natalie Kimble

    Natalie Kimble

    Shih Tzu
    This is Bailey, our precious shih tzu we got from you about one year ago. She is the best pup with an awesome personality!!

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